Accessibility Statement

Updated: July 21, 2026


Breville is committed to making our websites and mobile applications accessible to all users, including people with disabilities.


In this statement, "Breville," "we," "our," and "us" refer to Breville and its affiliates and brands, including Baratza, beanz, ChefSteps, Breville Commercial, and Lelit.


Our goal is for our websites and mobile applications to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We use these guidelines as a reference as we design, develop, and improve our websites and mobile applications.


We are working to improve the accessibility of our websites and mobile applications. Some content, features, or functionality may not yet meet all WCAG 2.1, Level AA success criteria.


Accessibility is an ongoing effort. Our current accessibility work includes:

  • Integration of accessibility principles into our design and development workflows;
  • Using automated accessibility scanning tools;
  • Training our customer-facing teams to receive and respond to accessibility requests; and
  • Ongoing remediation of identified issues to improve conformance with WCAG 2.1, Level AA.


If you have difficulty accessing any content or completing a purchase on our websites or mobile applications, or if you need information in an alternative format, please contact us:

Phone: 1-866-273-8455
Online support: Breville Support Center
Hours: Monday through Friday, 8:00 a.m. to 4:30 p.m. PT


We review accessibility inquiries and will respond as promptly as practicable. To help us respond, please include the page where the issue occurred, a short description of the problem, and the browser or assistive technology you were using. We will make reasonable efforts to address the issue or help you access the requested information, product, or service through an alternative method.